Hey Pharmacist 6.0.23

Professional Review of the Hey Pharmacist App

Hey Pharmacist offers a streamlined approach to ordering, tracking, and managing NHS repeat prescriptions, requiring just two taps on your smartphone. Additionally, the app facilitates appointment bookings for vaccinations and various health services.

Centralized Management of NHS Repeat Prescriptions

With seamless integration into the NHS login system, Hey Pharmacist simplifies the process of ordering and overseeing your prescriptions. Users can easily request repeat prescriptions, monitor order statuses, and set reminders for future refills.

The app allows for free medication delivery or collection from local community pharmacies, enhancing convenience for users.

Complimentary Home Delivery

Users can opt for home delivery at no cost, facilitated by Royal Mail. This service accommodates medications that require refrigeration and provides delivery across the UK without incurring additional charges to you or the NHS. Prescriptions are dispensed by Rowlands Pharmacy Online, located at Rivington Road, Runcorn, Cheshire.

Support Your Local Pharmacy

The application also enables users to collect prescriptions directly from their community pharmacies, with over 4500 locations available in England. After placing their order through the app, users can conveniently pick up their medications at a time that suits them and engage with their local pharmacists in person.

Manage Medications for Family Members

Hey Pharmacist provides functionality to manage prescriptions for loved ones. By registering for this feature with unique online access codes from your GP, you can arrange delivery to yourself or directly to them or opt for pharmacy collection.

NEW: Vaccine and Health Service Bookings

If registered with your NHS login, users can now schedule services at their local pharmacy, ranging from vaccinations—essential for travel— to flu protection and general health advice.

No Additional Costs

The Hey Pharmacist service is free to use and does not impose any extra costs on the NHS. Users who normally pay for prescriptions will incur standard NHS charges upon ordering or collecting from a pharmacy. For those eligible for free prescriptions, exemption details can be entered into the app as prompted.

Dedicated Support Team

If issues arise, a patient experience team composed of experienced pharmacy professionals is available to assist. Users can reach out via phone, email, or through instant messaging within the app for support.

About Hey Pharmacist

Hey Pharmacist operates under PHOENIX UK, one of the largest healthcare providers in the UK with a historical foundation in community pharmacy since 1810. With a connection to a network of over 4500 pharmacies through its Numark Pharmacy membership program, Hey Pharmacist aims to provide modern digital services coupled with personalized in-store support.

Eligibility for Hey Pharmacist

• You must be registered with an NHS GP in England.
• Your medication should be on a repeat prescription list.
• A valid delivery address in the UK is required or the ability to collect from a pharmacy in England.

Getting Started with Hey Pharmacist

1. Download the Hey Pharmacist app and set up your account using your NHS login.
2. Select your repeat prescriptions and indicate your delivery preference.
3. Your GP will review your order, and you will be notified once it’s approved.
4. If opting for home delivery, expect updates on your order status.
5. For local collection, visit the pharmacy after 2-3 days to pick up your medication at your convenience.